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Linkker Support
Something not working, or have an idea? Linkker is built by one developer who reads every email.
Contact options
To help us help you faster, include your device (e.g. iPhone 15, Galaxy S25, Chrome on Windows), the app version (in Profile or Settings), what you expected and what happened, and a screenshot if you can. Please don’t send passwords or PINs.
quick fixes
Troubleshooting
Linkker doesn’t appear in my share sheet
iPhone: tap Share, scroll the row of apps to the end, tap More, and turn on Linkker (you can drag it to the front). Android: make sure Linkker is installed and opened once after signing in; it then appears in the share menu of other apps.
My links aren’t syncing between devices
Check that you’re signed in with the same Google or Apple account on every device, and that you’re online. Pull down to refresh the list in the app, or reopen the Chrome extension.
Phone-to-computer transfer can’t find my phone
Both devices must be on the same Wi-Fi network (guest networks and some office networks block devices from seeing each other). Keep the Linkker app open on your phone while pairing, then scan the QR code shown in the Chrome extension. If it still fails, unpair and pair again.
I forgot the PIN for my hidden links
Use Face ID, Touch ID or your fingerprint if you enabled it. Otherwise email us from your account’s email address and we’ll help you reset access.
I paid for Pro but still see limits
Make sure you’re signed in to the same account you subscribed with, then use Restore purchases on the upgrade screen (iPhone and Android). For purchases made from the Chrome extension, reopen the extension after a minute. If it still shows Free, email us your purchase receipt.
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions → Linkker. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Linkker. Chrome extension (web checkout): email us and we’ll cancel it for you. See our subscription terms.